Posts Tagged ‘avaya London’
Clustering IT Support
July 4th, 2009
Clustering is suitable for all large businesses with an array of servers within their network system. It enables a company to secure its data and therefore reduces the risk of losing any of your information. In the event of any network failures, your company can rest easy that your information is safe and secure.
Clustering is the high availability technology for Server Infrastructure. A number of servers (minimum 2) are interconnected via a private network and all have access to a shared area of Storage (disk arrays). The information is hosted by these servers and in the event of a server failure the processes are switched to another server within the Cluster. Resilient Clusters give the business 99.99% data availability and virtually eliminate downtime.
Resilient Clusters involve a larger span of hardware. Connectivity switches have redundant counterparts so that if the main switch fails, the backup switch automatically takes over. The same happens with the Array Controller. A second controller is installed and automatically takes over if the main controller fails.
If your requirements do not demand a Clustering solution but your company it data intensive, a NAS solution may be more suitable (Network Attached Storage).
NAS can range from a single network compliant device with a hard disk drive or a full NAS system with capabilities of storing Terabytes. The entire range of products however are based around the same concept; to provide external network attached storage.
Clustering is required if the information stored on the servers is mission critical. In other words if not having the data for a day is unacceptable and puts the business at risk then Clustering is required. Clustering ensures that there is enough resilience available in the system to combat most failures.
In conclusion, to ensure the security of your data make sure you think about clustering your network.
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Tags: avaya London, computer, computer support London, ecommerce, IT support, support contracts London
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IT Industry Support And Services
June 19th, 2009
How do you know that an IT Partner is a true one-stop-solution provider? Look at their services and see whether they offer everything that you would classify as IT.
Do they provide consultancy and support, offer websites, develop applications, provide CRM systems, Telephony systems, pro active monitoring, Digital CCTV, Remote access, Asset Management, Presentation systems such as Plasma displays and Interactive Whiteboards. A more relevant question would be Do I have anything IT related within my organisation that they would not be able to deal with?
In addition to offering all the above, a true one-stop-solution provider should have vendor partnerships in place to ensure an extra level of customer protection. If a Windows Server issue cannot be resolved, do they have the support in place to get assistance from Microsoft? Are they partners? Better still are they Gold Partners?
Do they only have one or two vendor partnerships or are they partners with several vendors? This is normally a good indication of the level of an IT Partner as these partnerships are monitored and guidelines are in place to ensure quality.
From over 18 years experience in the IT industry and working with many companies ranging in size from 5 users to over 7,000 it is clear that the IT in an organisation is generally seen as important. However the level of importance is the sticking point especially when costs are involved. Too many directors/managers see the figures on a proposal and instantly dismiss them.
The directors that have a true understanding of the value of IT look at the figures and see how that quotation will save them x amount of staff time on IT failures, x amount of extra revenue in selling their products online, x amount of staff time saved with fully integrated systems. Once the proposal is seen in this light it becomes clearer and more obvious that this is the way forward and needless to say with an IT Partner that will be Pro Active rather that Reactive.
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Tags: avaya London, computer, computer support London, ecommerce, support contracts London
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